How to start your API integration with Prometeo: A step-by-step guide

To complete this setup, you only need:

• Access to the Prometeo official website.
• An active business email address for verification.

1. Navigate to the Prometeo home page and click on “Log In”.
2. Since you are a new user, select “Sign up” to access the registration form.

You will be asked to provide:

• Personal and company details: Basic identifying information for your business.
• Solution Type: Select the specific product(s) you wish to test. If your use case is onboarding or anti-fraud, select Account Validation; if it is collecting or making payments, select Payments.
• Credentials: Enter your corporate email and a secure password.

Click “Start” to submit your profile

After a successful registration message, check your inbox. You will receive a verification link to activate your account. Once validated, log back into the portal using your new credentials.

Upon your first login, you will land on the Dashboard, which contains your Sandbox API Key. This key allows you to immediately begin making requests in a safe, non-production environment.

4.1: Remember that to copy your API KEY, you must first set up 2FA (two-factor authentication) from your phone.

Key Navigation Features:

• Account to Account (A2A): Monitor payment flows and money movement in real-time.
• Technical Documentation: Direct access to the Prometeo Public Docs for endpoints and implementation details.
• Help Center: A comprehensive FAQ section covering mission, use cases, privacy, and security.

Settings: Manage your profile, view your API keys, and enable Two-Factor Authentication (2FA) for enterprise-grade security.

How long does it take to start testing the Prometeo API?

The account creation and verification process typically takes about 10 minutes. Once verified, your Sandbox API Key is available immediately for testing.

What is the difference between Sandbox and Production tests?

The Sandbox environment uses mock data to ensure your integration logic is correct without moving real funds. Once your logic is validated, you can transition to Production for real-world data and transactions.

Where can I find video tutorials for implementation?

Prometeo offers a YouTube videos called “Te lo explicamos facilito” (We explain it simply), which provides step-by-step visual guides for various API processes.

I didn't receive the verification email, what should I do?

If you don't see the message in your inbox after signing up, please follow these steps:

• Check secondary folders: Check your Spam, Junk, or Promotions tab (if you use Gmail).
• Whitelist the domain: Ensure that emails from @prometeoapi.com are not blocked by your company’s firewall or security filters.
• Wait a few minutes: Some corporate servers have inspection processes that may delay delivery by 2 or 3 minutes.
• Persistent issues: If the problem continues, please contact our Technical Support team for further assistance.

How do I switch to the Production environment?

To start performing validations with real-time data, please reach out to our team at sales@prometeoapi.com. Once we verify your company details and confirm your required validation volume, our team will assist you with the environment migration.

In just about 10 minutes, you will have an active Prometeo account and can begin testing in our Sandbox environment.

If you have any questions regarding the use of our API, contact us and our team will assist you.