Website terms and conditions

We are Prometeo, the leading fintech infrastructure company that connects global corporations with financial institutions in Latin America and the United States. We specialize in creating innovative technological infrastructure, with a particular emphasis on banking Application Programming Interfaces (APIs). This technology provides access to the region’s largest API connection network, comprising over 1,500 connections to more than 1,200 financial institutions across 11 countries. With Prometeo, companies around the world can connect to financial institutions in a simpler, faster, and safer way, while reducing manual labor and generating efficiencies in their processes. At Prometeo, we solve and automate the access to bank data, validation of bank accounts, and initiation of account-to-account payments. We manage this site, and you can contact us at: support@prometeoapi.com.

This text explains the conditions for navigating our website. If you are just browsing, this is all you need to know. But if you hire one of our services or access our APIs, other additional documents apply (see point 6).

You may:

• Browse freely on the site.
• Read the information we publish.
• Contact us or leave your details if you want to know more.

You may not:

• Use the site for illegal purposes or to harm others.
• Interfere with its operation.
• Copy, modify, or distribute our content without permission.

Everything you see here —texts, designs, brands, logos, and technology— belongs to or is licensed to us. We grant you permission to watch, read, and browse. But not to copy or use our content for other purposes without prior authorization.

If you leave us information (for example, by writing to us), we will treat it carefully and in accordance with our Privacy Policy.

If you use our APIs or hire our services, the following documents apply in addition to these Terms:

• The Subscription Agreement (MSA),
• Data Processing Annex (DPA),
• And any service orders we sign.

In case of doubt or differences between these texts, the following order should be followed: first the Order, then the MSA, and then these Terms.

We do our best to have the site running smoothly and safely, but we cannot promise that it will always be available or error-free. We are not responsible for losses or damages if the site does not work as you expected.

We may update these Terms when necessary. If we change anything important, we will post it here. We suggest you check this page every now and then to see if there have been any changes.

The law governing this document depends on the country in which the Prometeo entity you interact with is registered. If you have a business relationship with us, that information is in your contract (MSA or service order).

You can write to us at support@prometeoapi.com. We will get back to you as soon as possible.