Do you have any questions?

Explore the frequently asked questions and find the answers you need within them.

General

What is Prometeo?

What is Prometeo's mission?

What represent us?

How does Prometeo work?

What is our business model?

Uses of Prometeo

Why do I need an account to use Prometeo?

What kind of information does Prometeo get from my financial institution?

What is the standard implementation time for Prometeo?

Account to Account Payments

Are charges applied for payments made?

What happens if there is an error during the login process?

Will my credentials be blocked if I make more than one mistake entering them?

How do I make a claim or report a problem?

Privacy and Security

Does Prometeo have access to my credentials?

Can I delete my information from Prometeo?

Does Prometeo use authentication factors?

How can I access Prometeo's Terms and Conditions?

Do you have questions about security?

If you have any questions about how we keep your data secure and private, please contact us at seguridad@prometeoapi.com.

Need more information?

If you want to know more about our solution and request a demo write to ventas@prometeoapi.com.

One API → Infinite Possibilities

Products
Bank transfer payments
QR payments
Payment link
White-label payment gateway
Bank account verification
Cash management
Resources
Documentation
Support / Help Center
Glossary
Use Cases
Banks
Credits and loans
E-commerce and marketplace
Payment gateway
Services
About Prometeo
About Us
Work with Us
Security Policy
Follow Us
LinkedIn
Instagram
YouTube
X
Blog
Products
Bank transfer payments
QR payments
Payment link
White-label payment gateway
Bank account verification
Cash management
Resources
Documentation
Support / Help Center
Glossary
Use Cases
Banks
Credits and loans
E-commerce and marketplace
Payment gateway
Services
About Prometeo
About Us
Work with Us
Security Policy
Follow Us
LinkedIn
Instagram
YouTube
X
Blog
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Contact: +598 9672 6320
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