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Do you have any questions?
Explore the frequently asked questions and find the answers you need within them.
General
What is Prometeo?
What is Prometeo's mission?
What represent us?
How does Prometeo work?
What is our business model?
Uses of Prometeo
Why do I need an account to use Prometeo?
What kind of information does Prometeo get from my financial institution?
What is the standard implementation time for Prometeo?
Account to Account Payments
Are charges applied for payments made?
What happens if there is an error during the login process?
Will my credentials be blocked if I make more than one mistake entering them?
How do I make a claim or report a problem?
Privacy and Security
Does Prometeo have access to my credentials?
Can I delete my information from Prometeo?
Does Prometeo use authentication factors?
How can I access Prometeo's Terms and Conditions?
Do you have questions about security?
If you have any questions about how we keep your data secure and private, please contact us at seguridad@prometeoapi.com.
Need more information?
If you want to know more about our solution and request a demo write to ventas@prometeoapi.com.
Products
Resources
Use Cases
About Prometeo
Products
Resources
Use Cases
About Prometeo